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BookFellaz

Privacy Policy

Last updated: May 21, 2026

This Privacy Policy explains how Zenith Flow Tech, Inc. ("we," "us," or "our"), operating the brand BookFellaz through the website bookfellaz.com (the "Site"), collects, uses, shares, and protects information about visitors and clients.

If you do not agree with this policy, please do not use the Site or submit information through it.

1. Who We Are

BookFellaz is a brand of Zenith Flow Tech, Inc., a Delaware corporation with its registered address at 131 Continental Dr, Newark, DE 19713. Production work is delivered by our team operating from Karachi, Pakistan, under the affiliated entity M/S Zenith Flow Tech.

For privacy questions, contact us at hello@bookfellaz.com.

2. Information We Collect

We collect information in three ways:

Information you provide directly. When you submit an inquiry form, contact us, or engage us for a project, we may collect:

  • Your name (first and last)
  • Email address
  • Phone number (optional)
  • Book details, genre, publishing platform, and project stage
  • Package selection and project requirements
  • Any additional details you choose to share
  • Payment information if you proceed with a project (processed by our payment processor, not stored by us)

Information collected automatically. When you visit the Site, we and our service providers may automatically collect:

  • IP address and approximate location (country, region)
  • Device type, browser type, operating system, and screen size
  • Pages visited, time spent, referring URL, and click activity
  • Cookie identifiers and similar tracking technology data

Information from third parties. We may receive information from advertising platforms (Meta, Google) about how you arrived at our Site, such as whether you clicked one of our ads, the campaign you came from, and aggregated demographic information.

3. How We Use Information

We use the information we collect to:

  • Respond to inquiries and prepare project recommendations
  • Deliver services you have engaged us for
  • Process payments and maintain business records
  • Communicate with you about your project, including updates, drafts, and approvals
  • Send service-related emails (such as project status, deliverables, and follow-ups)
  • Send marketing emails if you have opted in or are an existing client, with an unsubscribe link in every email
  • Measure and improve Site performance and content
  • Run, measure, and optimize advertising campaigns on platforms including Meta and Google
  • Detect, prevent, and respond to fraud, abuse, security incidents, and legal claims
  • Comply with applicable law

4. Legal Basis (for EU and UK Visitors)

If you are in the European Economic Area or the United Kingdom, we process personal data under the following legal bases:

  • Contract. To respond to inquiries and deliver services you have requested.
  • Legitimate interests. To run and improve our business, including advertising and analytics, in ways that do not override your rights.
  • Consent. Where required, such as for non-essential cookies or marketing emails. You can withdraw consent at any time.
  • Legal obligation. To comply with applicable laws and regulations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies on the Site. These fall into a few categories:

  • Essential cookies. Required for the Site to function (such as remembering form steps). These cannot be turned off.
  • Analytics cookies. Google Analytics 4 is used to understand how visitors use the Site. Data is processed in aggregate.
  • Advertising cookies. The Meta Pixel and Google advertising tags help us measure ad performance and show relevant ads to people who have visited the Site.

You can control cookies through your browser settings. Disabling cookies may affect Site functionality. If you are in a jurisdiction that requires a cookie consent banner (EU, UK, certain US states), we will display one and respect your choices.

6. Third-Party Services

We use third-party service providers to operate the Site and our business. These include:

  • Hosting: Hostinger and DigitalOcean
  • Email delivery: business email, CRM, and automation tools we may use from time to time
  • Analytics: Google Analytics 4
  • Advertising: Meta (Facebook and Instagram), Google Ads
  • Payment processing: Stripe and PayPal
  • Customer communications: business email, CRM, and automation tools we may use from time to time

These providers process information only as needed to deliver their services and under their own privacy terms.

7. How We Share Information

We do not sell personal information. We share information only in these situations:

  • With service providers listed above, under contractual obligations to protect the data.
  • With your consent or at your direction (for example, if you ask us to coordinate with a third party on a project).
  • For legal reasons, such as responding to a lawful request from authorities, enforcing our terms, or protecting our rights, property, or safety.
  • In a business transfer, such as a merger, acquisition, or sale of assets, with notice to you.

8. International Data Transfers

Zenith Flow Tech, Inc. is incorporated in the United States. Our team operates from Pakistan. If you are accessing the Site from outside these countries, your information may be transferred to, processed in, and stored in the United States, Pakistan, or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country.

For transfers from the European Economic Area, United Kingdom, or Switzerland, we rely on Standard Contractual Clauses or other valid transfer mechanisms where required.

9. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including:

  • Inquiry data from non-clients: up to 24 months from last contact, then deleted or anonymized.
  • Client project data (including contracts, communications, deliverables, and invoices): up to 7 years after project completion, to comply with US tax and business record requirements.
  • Marketing list data: until you unsubscribe, then promptly removed.
  • Analytics data: governed by Google Analytics retention settings, currently set to 14 months.

We may retain certain information longer where required by law or to defend legal claims.

10. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

  • Access the information we hold about you
  • Correct inaccurate information
  • Delete your information (subject to legal exceptions)
  • Restrict or object to certain processing
  • Withdraw consent where processing relies on it
  • Receive a copy of your information in a portable format
  • Lodge a complaint with a data protection authority

To exercise these rights, email hello@bookfellaz.com from the email address associated with your account or inquiry. We will respond within the timeframe required by applicable law (typically 30 to 45 days). We may need to verify your identity before fulfilling certain requests.

11. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

  • The right to know what personal information we collect, use, share, and sell
  • The right to delete personal information
  • The right to correct inaccurate personal information
  • The right to opt out of the sale or sharing of personal information
  • The right to limit use of sensitive personal information
  • The right not to be discriminated against for exercising your rights

We do not sell personal information in the traditional sense. However, our use of advertising cookies (such as the Meta Pixel and Google advertising tags) may qualify as "sharing" under California law. You can opt out of this by emailing hello@bookfellaz.com or by enabling the Global Privacy Control signal in your browser.

12. Children's Privacy

The Site and our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will delete it. Parents and guardians can contact hello@bookfellaz.com with concerns.

13. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No system is fully secure, and we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please contact us immediately.

14. Links to Other Sites

The Site may contain links to third-party websites (publishing platforms, social media, partner tools). We are not responsible for the privacy practices of those sites. Please review their policies before submitting information.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated through the Site or by email to active clients. Continued use of the Site after changes take effect constitutes acceptance.

16. Contact Us

Questions, requests, or complaints about this Privacy Policy or our practices:

Zenith Flow Tech, Inc. Brand: BookFellaz Email: hello@bookfellaz.com Registered address: 131 Continental Dr, Newark, DE 19713

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